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Individually trained

An AI Assistant That Qualifies Prospects and Wins Seller Leads

The XICBOT real estate assistant answers questions about a property and its listing from your own offers, qualifies prospects by budget and need, books viewing appointments from the calendar, takes callback requests and captures valuation requests from owners. Two audiences, one assistant — around the clock, GDPR-compliant, hosted in Germany.

Prospects qualified by budget and need Pro package from 149 € per month net Viewing, callback and valuation request

24/7

enquiries at weekends too

in seconds

answer to listing questions

2

audiences served

40+

international languages

Pro package · net plus VAT

from 149 € per month net
  • Pro with qualification, viewing and conversation analytics from 149 € per month net
  • Start with property questions and lead capture from 49 € per month net, setup from 990 € net
  • Connection to CRM and agent software from 4,900 € net setup
  • Free initial consultation and demo with a test assistant for your listings

The real estate assistant with prospect qualification, viewing and callback functions plus conversation analytics is part of the Pro package: operation from 149 € per month net plus a one-time setup from 2,900 € net (individual training on your listings and integration). For an assistant that only answers property questions and captures contacts, the Start package from 49 € per month net is often enough, setup from 990 € net. Connection to your CRM and agent software via defined actions from 4,900 € net setup. Every project begins with a free initial consultation and a free demo.

In the real estate business, speed decides. Anyone who comes across a listing has concrete questions — about the living space, the year of construction, the energy values, the commission or the next viewing appointment — and expects an answer, not a contact form and the prospect of a callback on the next working day. At the same time, unqualified enquiries and the same standard questions tie up valuable time needed for viewings and acquisition. The XICBOT real estate assistant works at both ends: it answers property and listing questions instantly from your own offers, qualifies prospects with targeted follow-up on budget, need and timeframe, and turns the conversation into a booked viewing or a structured lead. As a dedicated lead assistant with a connected booking assistant, it covers both sides of the market — the prospect side and the owner side that wants a property valued or sold.

How a listing question becomes a booked viewing

From prospect to qualified viewing
Answer the property question, clarify the need, book the appointment
The assistant answers the question from the listing, qualifies by budget and need and hands over an appointment or a structured lead to the agent. Illustrative representation — values are examples.
Prospect on the listing — asks a question in chatStart
Question answered — living space, energy values and commission from the listingInfo
Qualified — budget, buy or rent, timeframe and financing clarifiedqualified
Viewing booked — or a lead with full context to the agentAppointment
First answerin secondsinstead of waiting for a callback
Viewingbookedfree slots from the calendar
Available24/7evenings and weekends too
Viewingbooked · confirmed
Pro package from149 € per month net
Illustrative representation — values are examples. From the prospect on the listing through qualification by budget and need to a booked viewing or a lead with the agent.

What the Real Estate Assistant Takes On

An assistant for real estate is more than a chat window on the property page. It knows your listings in detail, asks the right questions and ensures that what reaches you is not an anonymous enquiry but a pre-qualified contact or a booked appointment. The following six tasks form the core — each can be tailored to your agency, for example with mandatory details, property types, commission rules or team responsibilities.

Answers Property and Listing Questions

Living space, number of rooms, year of construction, energy certificate figures, commission, location, features and availability — the assistant answers from your own offers and points to the right listing or data sheet.

Qualifies Prospects

It asks specifically about budget, buy or rent, desired number of rooms, timeframe and financing status. So you no longer receive empty enquiries but contacts your team can work with right away. More under lead assistant.

Books Viewing Appointments

The assistant shows free slots from the calendar, books the viewing, sends a confirmation and reminds before the appointment — straight from the conversation. Details under booking assistant.

Takes Callback Requests

Those who prefer to call leave a callback request with a preferred time and the relevant property. So no interest is lost, even when no one is on the phone right now.

Captures Valuation Requests

Owners who want to sell or let are not handed to an empty form: the assistant captures property type, location, living space and year of construction and hands over a structured valuation request for your acquisition.

Hands Over to the Agent

If a conversation becomes complex, urgent or sensitive — for example price negotiation or legal questions — the assistant passes it to a team member with full context. It replaces no one, it prepares the handover.

Reading and Acting — Both in One Conversation

For a real estate assistant to genuinely help rather than just utter platitudes, it needs to do two things: read the context from your offers and property data and then perform real actions. XICBOT combines both in one continuous conversation, without the prospect having to leave the property page or hunt for a separate form.

Reads — What Is in the Listing and the Offer

Before the assistant qualifies, it understands the property. It reads your listings, property data, energy certificate figures, commission details, location information and your FAQ on the process, and answers the prospect's question first. Only then does it ask the follow-up questions that fit this specific enquiry — different ones for a rental flat than for a house purchase. This makes the conversation feel like helpful advice rather than an interrogation.

  • Listings, property data and availability
  • Living space, number of rooms, year of construction and energy values
  • Commission, note on purchase costs and documents
  • Location, surroundings and office hours
Context for qualificationsource-bound
Listings, property data and availability
Living space, number of rooms, year of construction and energy values
Commission, note on purchase costs and documents
Location, surroundings and office hours
Answers are bound to your own offers. If a question does not fit the profile, the assistant hands over to an agent.

Acts — Qualifies, Books, Hands Over

A concrete next step grows out of the conversation. The assistant qualifies by budget and need, books a viewing on request, takes a callback request, captures a valuation request from owners and hands the structured lead to your inbox, your CRM or your agent software — every action only with clear permissions. How the connection to your CRM and other systems works through defined actions is covered under tool control.

  • Qualify prospects by budget and need
  • Book a viewing or request a callback
  • Capture valuation requests from owners
  • Hand the lead to inbox, CRM or agent software
The assistant hands over the leadwith permissions
Conversation
XICBOT
Calendar
Enquiry
XICBOT
CRM
Viewing appointment booked and confirmed
Qualified lead handed to the CRM
Valuation request from the owner captured

How an Enquiry Becomes an Appointment or Lead

The path from the first click on a listing to a booked viewing or a qualified lead runs in four natural steps. For the prospect it feels like a short, helpful conversation. Behind it, a complete contact grows for your agency that can be handled without any follow-up chasing.

Two Audiences, One Assistant

An agency always addresses two sides of the market: prospects who want to buy or rent, and owners who want to sell or let. Both expect quick answers, and both decide early whether they feel looked after. The assistant serves both sides from the same content — it recognizes from the conversation whether someone is looking for a property or offering one, and leads the conversation accordingly.

  • Prospects: listing questions answered, qualified by budget and need, viewing booked
  • Owners: valuation request captured with property type, location, living space and year of construction
  • International buyers greeted in their language, with the same property data
  • Standard questions on process, documents and purchase costs answered around the clock
  • No prospect is left without an answer until the next working day
  • Structured handover to agent, CRM or agent software with full context

An Assistant That Advises — and Knows When a Human Must Take Over

The real estate assistant answers factual questions and qualifies, but it does not negotiate prices and does not replace legal or financing advice. Because an AI assistant can be wrong, its answers stay bound to your own property data. For price negotiations, legal questions or delicate situations, it hands over to an agent with full context.

Typical Usage Scenarios

We would rather advertise what a real estate assistant can do than with invented success stories. The following journeys are anonymized and illustrative and show how the assistant can be used in different situations.

From First Click to Appointment or Seller Lead

Estate Agency
Starting point
The same listing questions again and again by phone and email, little time for viewings
Measure
Assistant answers property questions from the offers and books viewings from the calendar
Result
Significantly fewer standard questions, more time for qualified prospects
Sales / Acquisition
Starting point
Owners leave the page instead of filling in a long valuation form
Measure
Assistant captures property type, location and key data in the conversation and hands over a valuation request
Result
More seller leads for acquisition, complete and with context
Letting
Starting point
Many unsuitable enquiries on rental properties, laborious pre-selection in the team
Measure
Assistant qualifies by budget, number of rooms and timeframe before an appointment arises
Result
Viewings mostly with suitable prospects, less idle time

Illustrative examples from typical project histories (project experience) — anonymized.

Concrete Results on Request

Would you like to know how many listing questions and viewing requests an assistant can realistically take on for your property pages? In the free initial consultation we look at your offers and your enquiry process and show relevant examples from practice, without sales pressure and without empty promises.

Frequently Asked Questions About the Real Estate Assistant

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