Clear Pricing for Your AI Chat Assistant
XICBOT builds individual AI chat assistants with a simple pricing model: a one-time setup for training and integration, then a fixed monthly fee for hosting in Germany, operation, maintenance and updates. Three plans, from the website assistant to individual tool control. Every project begins with a free initial consultation.
3
plans to choose from
24/7
available around the clock
40+
languages at no extra cost
GDPR
hosting in Germany
An AI chat assistant from XICBOT is not off-the-shelf software but is trained on your business. That is why the price has two parts: a one-time setup for the individual training and integration into your website or shop, and a monthly operation fee for hosting in Germany, ongoing maintenance, updates and data protection. So you pay once for the build and then only for reliable continued operation. On this page you will find all three plans, what each includes and which factors determine the price. Detailed descriptions of every feature are available under features.
One-Time Setup, Monthly Operation
Three Plans, One Clear Pricing Model
The three plans differ mainly in how much your assistant should read and do. Start is the entry point for websites: the assistant reads your content and knowledge base, answers visitor questions, guides to relevant pages, captures contacts and hands over to a human when needed. Pro adds sales: a connection to your online shop based on Shopware Community Edition, product cards and a cart directly in the chat, booking and lead functions and conversation analytics. Custom is for companies that want to control their own systems: tool and API connection, tailored actions and workflows and, on request, European or self-hosted language models. All prices are net plus VAT. The monthly operation is deliberately kept predictable: it covers hosting in German data centers, ongoing maintenance of the knowledge base, security and model updates and data protection with a data processing agreement. Because the assistant answers around the clock, qualifies enquiries and handles recurring questions from your own content, it noticeably relieves support and phone lines (project experience) and accompanies visitors up to the enquiry or purchase. As a rule, every function of a smaller plan is also included in the larger ones, so moving up is possible at any time without losing anything.
The Three XICBOT Plans
A one-time setup plus monthly operation, all prices net plus VAT. Every project begins with a free initial consultation and, on request, a free demo with a test assistant for your website.
Start
A website assistant that knows your content and answers visitor questions.
- Setup from 990 € net (one-time)
- Reads website and knowledge base
- Answers questions and guides to relevant pages
- Lead capture and handover to a human
- Multilingual answers at no extra cost
- Hosting in Germany, GDPR-compliant
Pro
A shop assistant that advises, shows products and fills the cart.
- Setup from 2,900 € net (one-time)
- Everything from the Start plan
- Shop connection with Shopware Community Edition
- Product cards and cart directly in the chat
- Booking and lead functions
- Conversation analytics for ongoing improvement
Custom
An assistant that controls your tools and takes on custom cases.
- Everything from the Pro plan
- Tool and API control via defined actions
- Individual actions, workflows and calculations
- Custom cases built to your needs
- European or self-hosted models on request
- Operation based on actual scope
Prices net plus VAT. The setup covers the individual training on your content and the integration. Operation covers hosting in Germany, maintenance, updates and data protection. You receive a binding quote for your specific project after the free initial consultation.
Entry point · net plus VAT
- Start: setup from 990 € net, operation from 49 € per month net
- Pro: setup from 2,900 € net, operation from 149 € per month net
- Custom: setup from 4,900 € net, operation by scope
- No hidden items, no lock-in to closed platforms
Website assistant in the Start plan with a one-time setup from 990 € net. The shop assistant (Pro) starts at 149 € per month net (setup from 2,900 € net), and the Custom plan with tool and API control starts at a setup from 4,900 € net. Every project begins with a free initial consultation.
What Determines the Price
Because every assistant is trained and integrated individually, the exact price depends on your project. Four factors are decisive, along with the data sources and individual actions. A website assistant in the Start plan is usually ready within a few days, while an assistant with a shop connection, several data sources or connected systems needs correspondingly more preparation. In the free initial consultation we clarify these points and then name a fixed price for setup and operation, so you can plan without an open hourly bill.
Scope and Content
How many pages, FAQs and topics the assistant should cover and how deeply it needs to advise. A compact website assistant is set up faster than an assistant with an extensive knowledge base.
Shop Connection
Whether the assistant is connected to an online shop based on Shopware Community Edition, shows product cards and fills the cart in the chat. The sales channel is the biggest step from Start to Pro.
Tools and API
How many systems the assistant should read and control, such as calendar, CRM, inventory or ticketing, via defined actions (function calling). Each connection increases the setup effort.
Languages
The assistant answers multilingually at no extra cost. Extensive multilingual knowledge bases or country-specific content can increase the effort during setup.
Knowledge Sources and Documents
Website, PDFs, data sheets, price lists and internal knowledge bases are connected as sources. More and more complex sources mean more preparation during training.
Individual Actions and Workflows
Tailored processes such as configurators, calculations or custom cases are implemented in the Custom plan. Your logic determines the effort, which is why we bill this by scope.
The Plans Compared Directly
The following overview shows which functions are included in which plan. Advising, guiding and capturing contacts is possible with every assistant. Selling with product cards and a cart comes with Pro, controlling your own tools and systems with Custom. This lets you see at a glance from which plan a given function is available and which profile best fits your project. You will find the prices in the table above.
| Function | Start | Pro | Custom |
|---|---|---|---|
| Reads website and knowledge base | included | included | included |
| Answers questions, guides to pages | included | included | included |
| Lead capture and forms | included | included | included |
| Handover to staff | included | included | included |
| Multilingual answers | included | included | included |
| Hosting in Germany, GDPR | included | included | included |
| Shop connection (Shopware CE) | not included | included | included |
| Product cards in the chat | not included | included | included |
| Cart in the chat | not included | included | included |
| Booking and lead functions | not included | included | included |
| Conversation analytics | not included | included | included |
| Tool and API control | not included | not included | included |
| Individual actions and workflows | not included | not included | included |
| European or self-hosted models | On request | On request | included |
| Best-fit use profile | Website | Shop and website | Complex systems |
How a Project Works
From the first idea to ongoing operation, we guide you through manageable steps. You see early what your assistant should do and what it costs, and you stay in control of scope and budget. You take no risk on faith, because you experience the benefit before you commission the project in the free demo. Details on the individual functions are available at the website assistant, the shop assistant and tool control. Which tasks the assistant takes on in your industry is shown on the industry pages.
Free Initial Consultation and Demo
We look at your website, your shop and your goals and clarify which questions and tasks your assistant should take on. On request we set up a free demo with a test assistant for your own website, so you can experience the benefit before you decide.
Test First, Then Decide