An AI Assistant That Advises Your Car Dealership Around the Clock
The XICBOT assistant knows your vehicle stock, equipment and prices, checks availability, books test drives and service appointments and captures financing and leasing enquiries in a structured way. It answers buyer questions in seconds — even in the evening and at the weekend, when no one is on the phone in sales. GDPR-compliant, with hosting in Germany.
24/7
buyer questions even after hours
in seconds
answers on model, price and availability
test drive
appointment booked right in the chat
structured
financing enquiry passed to sales
Anyone interested in a vehicle first researches online today — and usually outside opening hours. More than half of website visits come from mobile devices (Statcounter), often in the evening after work or at the weekend. That is exactly when no one is on the phone at the dealership, the enquiry sits idle and the buyer moves on to the next dealer. The XICBOT assistant closes this gap: it knows your vehicle stock, answers questions on model, equipment, price and availability, shows matching vehicles as a card in the chat, books a test drive or workshop appointment and captures financing and leasing enquiries as a structured lead. It does not replace your sales advisors — it keeps the buyer in the conversation until a person takes over.
Vehicle Advice and Test-Drive Booking in the Chat
What the Assistant Handles at the Dealership
A car dealership lives on advice, test drives and workshop appointments — and on fast answers before the buyer moves on. The assistant covers exactly the tasks that cost the most time on the phone and by email in daily business. The following six core tasks can be tailored to your dealership, for example to your brands, your used-car range or your service offering.
Vehicle and Model Advice
The assistant reads your vehicle stock and recommends matching models by budget, drivetrain, equipment and condition. New and used cars are shown as a clear card in the chat.
Availability and Equipment
Is the desired vehicle on the lot, reserved or only orderable? The assistant states availability, mileage, equipment and price without anyone having to check the stock manually.
Book a Test-Drive Slot
Show free slots from the calendar, book the test drive firmly, send confirmation and reminder — even at the weekend. The booking assistant shows the details.
Workshop and Service Appointment
Inspection, tyre change, seasonal wheel change or repair: the assistant takes the request, suggests free slots and relieves service reception from constant phone calls.
Financing and Leasing Enquiry
Interested in financing or leasing? The assistant captures vehicle, term and down payment as a structured enquiry and hands it to your sales team — as an enquiry, not a binding offer.
Handover to the Sales Team
When it gets concrete, urgent or complex, the assistant passes the conversation with full context to a sales advisor — live, by callback or as an email. It prepares, it does not replace anyone.
Concrete Cases From Daily Dealership Life
The benefit is clearest in the situations that occur every day. In each of these situations the assistant makes sure the enquiry is not lost but answered, qualified or turned into an appointment.
- On Sunday evening a buyer asks about a specific used car — the assistant states availability and price and offers a test drive on Monday right away.
- A customer wants a tyre-change appointment — the assistant shows free slots and books without service reception having to pick up the phone.
- A buyer compares two models — the assistant places equipment, price and consumption side by side as vehicle cards, just as the product cards page describes.
- Someone asks about financing — the assistant captures the desired vehicle, term and down payment and presents sales with a complete enquiry.
- A buyer just wants to know whether a vehicle is still there — the assistant answers in seconds instead of an email sitting idle until the next working day.
- An enquiry is delicate or very specific — the assistant hands over with the full conversation to an advisor, so the callback is personal and prepared.
Reading and Acting — Both in One Conversation
For the assistant to truly help at the dealership, it must do two things: read the right information from your stock and content, and derive real actions from it — book an appointment, capture an enquiry, hand over to a person. XICBOT combines both in one continuous conversation, without the buyer having to switch pages or look for a separate form.
Reads — Stock, Equipment and Appointments
Before the assistant recommends anything, it understands what you have on offer. It reads vehicle stock, equipment details, prices, service offerings, opening hours and calendar availability and answers the buyer's question from your own content. It does not invent vehicles or prices but stays bound to what is actually available. How training on your data works is described on the knowledge base page.
- Vehicle stock with model, condition, mileage and price
- Equipment, service offerings and opening hours
- Free slots from the calendar for test drive and workshop
Acts — Appointment, Enquiry, Handover
From what it reads, the assistant derives real actions. It books a test drive or workshop appointment, captures a financing or leasing enquiry as a structured lead, requests a callback or hands the conversation to an advisor. Every action that triggers something binding can be secured with an approval or confirmation so nothing is booked unintentionally.
- Book, confirm and remind for test drive and workshop
- Capture financing and leasing enquiries in a structured way
- Request a callback or hand over to a sales advisor
Advice Yes, Commitments No
Pro plan · net plus VAT
- Vehicle advice with availability and vehicle cards in the chat
- Book, confirm and remind for test drives and workshop appointments
- Financing and leasing enquiries structured for sales
- Hosting in Germany, GDPR-compliant, multilingual
For a dealership with vehicle advice plus appointment and lead functions we recommend the Pro plan: setup with individual training and integration from 2,900 € net, ongoing operation including hosting in Germany, maintenance and updates from 149 € per month net. Every project begins with a free initial consultation and, on request, a free demo with a test assistant for your website.
With and Without an Assistant at the Dealership
The difference shows less in a single enquiry than across the sum of many small moments: the question on Sunday, the appointment wish after hours, the buyer who quickly wants to know whether a vehicle is still there. The following journeys are anonymized and illustrative and show typical situations, not invented success figures.
Typical Situations at the Dealership
Illustrative examples from typical project histories (project experience) — anonymized.
How We Set Up Your Dealership Assistant
You do not have to prepare anything or run any technology. We handle training, integration and operation and tune the assistant to your brands, your range and your processes. In four steps it is active on your website.
Consultation and Demo
In the free initial consultation we clarify which tasks the assistant should handle — vehicle advice, test drive, workshop appointment, financing. On request we show a free demo with a test assistant for your website.