References and project approach for your AI assistant

Out of respect for our clients and because generic before-and-after figures are rarely meaningful. Instead of invented success stories, we describe our competence areas, typical use scenarios per industry and our project approach. Verifiable figures arise where they belong: in your own account. Conversation analytics evaluates your own conversations only; it deliberately contains no industry benchmark and no revenue attribution, because both would be a figure without backing. Concrete results and examples from comparable projects are something we are happy to show you in a personal initial consultation.

If you have serious project interest, we are happy to arrange contact with existing clients who will talk about the collaboration, after consulting them. This of course only happens with their explicit consent. That way you get an honest first-hand picture instead of relying on anonymous quotes. For the same reason there are no invented voices and no before-and-after figures on these pages. If you would rather check for yourself: on request we set up a free demo with a test assistant on your own content — you can arrange the appointment for it via contact.

Nine industries have worked-out pages with the concrete tasks: online shop, service providers, hospitality, practices, trades, real estate, car dealership, law firms and software. You will find the overview under industries. That list is a selection, not a boundary, because the assistant knows no industry logic — it knows your sources and your tools. Knowledge arrives as free text, a file, a website or a maintained question-and-answer pair; tasks come from seventeen tool types, and where none of them fits, a schema of your own with up to twenty fields describes the call into your system. Which of this your business needs is what we clarify in the free initial consultation.

Yes. Alongside the standard building blocks, we construct individual actions, workflows and cases as needed, with custom logic, connections to your systems, calculations or configurators. Technically every such action goes outward over the same path as the standard blocks: with target checking, a fixed time limit and a size cap. Your system’s response is filtered down to the result fields agreed in the tool — so the assistant only receives what you have released, and a response without the agreed confirmation field counts as an error, not as a result. Custom actions and cases belong to the Custom package. What is possible is described under custom functions and tool control.

We combine modern AI language models with a firm binding to your own content, embedded via snippet, on request as a first-party solution via your domain. A single script line sits on your page; it opens a shielded area and only inserts the chat as a frame of its own after the page has fully loaded, without access to the surrounding document. The loader itself makes no network call, brings no stylesheet and sets every property individually, so your layout stays untouched. Both parts of the frame carry a name derived from their content together with a checksum. For shops we work with Shopware in the Community Edition, an open-source system without license lock-in. Hosting is in Germany; the answers are generated by a specialised model provider, also outside the EU on the basis of standard contractual clauses.

With a free initial consultation and, on request, a free demo with a test assistant for your website. In it we clarify goals, the most frequent questions your customers ask and the right actions. Seven shapes are available at the core — enquiry, appointment, handover to a human, product search, cart, a fetch of your own and pre-filling a form once the visitor confirms — plus ten adapters for inventory, calendar, catalogue, CRM and ticketing, each with its own kind and its own approval mode; the fetch of your own and the ten adapters come in the Custom package. You then receive a transparent offer before implementation begins. You can find all services at a glance under services.