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An assistant for a car dealership has to answer different questions than one for a law firm or a hotel.

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Industries Latest article

Driving School: Enrolment, Theory and Test Questions in Chat

Which questions a chat assistant can answer for a driving school, what the German Driving Licence Regulation says on age, documents and tests, and who sets test dates.

13 min read

About this category

This category uses specific industries to show which enquiries really occur and how an assistant is prepared for them: the typical questions and wording customers use, the information the business has to supply, sensible handover points to staff and industry-specific mandatory information. Among others we cover retail and trades, real estate, health professions, hospitality, law and consulting firms, and software and service companies. Every article describes the starting position, a possible division of tasks and the limits — so expectations of an assistant match the industry. We additionally look at which business information needs regular updating so answers keep matching reality.

What does an assistant look like in your industry?

For online shops, practices, law firms, trades, restaurants and other industries we show which questions an assistant takes on and where it hands over to your team.

See the industries

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