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Individually trained

One AI Assistant for Your Industry

An online shop needs a different assistant than a practice, and a restaurant needs different tasks than a law firm. XICBOT builds custom AI chat assistants that handle exactly the cases of your industry — trained on your business, multilingual, with handover to a human at any time and hosting in Germany.

Nine industries with their own page Trained on your business GDPR · hosted in Germany

9

industries with their own page

24/7

available, in seconds

40+

languages in the same chat

GDPR

hosted in Germany

An AI assistant is only truly useful once it knows the tasks of your industry. Someone visiting an online shop wants to compare products, check availability and add to the cart. Someone visiting a practice wants to request an appointment and likes to know which documents to bring. And someone looking for a trades business needs a quote or the emergency service quickly. That is why XICBOT trains every assistant individually on your business and handles exactly the cases that matter in your industry. We have created a dedicated page with concrete scenarios for nine industries: online shops, service providers, restaurants and hotels, practices and health, trades and crafts, real estate, car dealers, law and tax firms and software and SaaS. Choose your industry below, or view all features at a glance.

What Your Assistant Handles per Industry

One assistant · many industries
What your AI assistant handles per industry
Four of nine industries — the same technology, different tasks in the chat. The full overview is in the cards below.
RetailOnline shop
Advise and sell
Product cards and cart in the chat
Availability and order status
Cross-selling instead of support load
HospitalityRestaurants
Reserve and inform
Table request and opening hours
Menu and allergens
Catering and event enquiries
CarePractices
Schedule and relieve
Appointment request and hours
Preparation and documents
Guidance, not medical advice
TradesBusiness
Enquire and accept
Quote and job enquiries
Emergency service routing
Collect photos and documents
Equally strong in every industryMultilingualHandover to a humanGDPR · GermanyTrained on your business
Nine industriesone assistant that knows your business
Always possiblehandover to a human
Four of nine industries compared — the same technology, different tasks for the assistant. The full overview is in the cards below.

Nine Industries, One Assistant That Knows Your Business

For each of these industries, we have created a dedicated page with the concrete cases the assistant handles. Choose your area and learn which questions your customers ask, which actions can sensibly be automated and where handover to a human counts. Every industry page points to the most important features for it, such as shop assistant, booking assistant or lead assistant.

Why Every Industry Asks Different Tasks of the Assistant

In the online shop, the chat drives revenue: the assistant shows product cards with image, price and a button to the cart, checks availability and order status and addresses cart abandoners. Around 70 percent (Baymard Institute) of online carts are abandoned — an assistant that answers a question at the right moment or names a free-shipping threshold recovers some of them. Read more on shop assistant, product cards and cart assistant. For service providers, clean qualification counts: the assistant asks the right follow-up questions, pre-fills forms and hands a structured lead to the inbox, instead of leaving prospects in front of an empty form. In restaurants and hospitality, it takes table requests, answers questions about the menu, allergens and opening hours and forwards catering requests. For practices and health, relieving the phone takes centre stage: appointment requests, consultation hours and preparing for a visit — deliberately as guidance and with handover to a human, without medical advice or diagnosis.

In the trades, fast reaction matters: taking quote and job enquiries, routing the emergency service and collecting photos or documents right in the chat so a solid quote becomes possible. In real estate, the assistant answers questions about properties and listings, suggests viewing appointments and qualifies prospects by need and budget. Car dealers use it for model advice, test-drive and service appointments as well as financing and leasing enquiries. In law and tax firms, it qualifies initial enquiries, names the required document checklist and points to the responsible contact — here too deliberately only as guidance, without legal or tax advice. And for software and SaaS, it becomes an onboarding and documentation assistant, answers feature and pricing questions, lowers the ticket volume and books demos or trials. As different as the tasks are, the foundation stays the same: an assistant trained on your business that hands over to a human at any time.

The Common Denominator of Every Industry

However different the tasks are, some properties are shared by every XICBOT assistant, regardless of the industry. We build this foundation into every project so your assistant answers reliably from your own content, stays in the visitor's language and hands over to a human at the right moment. You do not have to worry about the technology in the background; all that stays visible is the assistant that knows your business. Details can be found under knowledge base, multilingual assistant and privacy and hosting.

  • Trained on your business, answers bound to your own content
  • Multilingual and with handover to a human at any time
  • GDPR compliant, hosted in Germany, with analyzable conversation analytics
Your industry assistant
Trained on your businessReads website, shop and toolsMultilingualHandover to a humanGDPR · hosted in GermanyConversation analytics

Prices for industry assistants · net plus VAT

from 990 € one-time setup net
  • Trained individually on your industry, not from a kit
  • Product cards, cart and appointments in the chat as needed
  • GDPR compliant, hosted in Germany with data sovereignty
  • One contact instead of an anonymous support queue

Every assistant is trained and integrated individually for your industry. The Start package begins at 990 € net setup plus 49 € per month net operation (website assistant, knowledge base, handover to a human, multilingual, hosting in Germany). For online shops and appointments, Pro fits from 2,900 € net and 149 € per month net (shop integration with Shopware CE, product cards, cart, conversation analytics). For tool control and custom cases, Custom starts at 4,900 € net. Every project begins with a free initial consultation and, on request, a free demo for your website.

How Your Industry-Specific Assistant Comes About

How Industry-Specific Assistants Work in Practice

Online shop · equipment
Starting point
Many recurring questions about variants and delivery time, support at its limit.
Measure
Shop assistant with product cards, availability and cart in the chat, handover to the team for special cases.
Result
Fewer standard enquiries in support and more completed carts.
Practice · scheduling
Starting point
The phone was constantly busy, appointment requests got lost.
Measure
Assistant for appointment requests and consultation hours, clearly as guidance, with handover to the practice team.
Result
A relieved phone and structured appointment requests around the clock.
Service provider · enquiries
Starting point
Contact form with many fields, many prospects dropped off.
Measure
Lead assistant that qualifies in conversation, pre-fills fields and hands over the contact in a structured way.
Result
More complete, better qualified enquiries in the inbox.

Illustrative examples from typical project histories (project experience) — anonymized.

Concrete Results on Request

These examples are deliberately anonymized and illustrative; we do not quote invented figures. Which tasks an assistant sensibly handles in your industry and what that costs, we discuss openly in a personal conversation. Get in touch or call us at +49 5123 9579000.

Frequently Asked Questions About Industry Assistants

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All industries at a glance