Blog
Prevent AI Hallucinations With a Grounded Knowledge Base
Why a language model invents facts and how a knowledge base with RAG binds answers to your content: source binding, confidence thresholds, honest handover.
EU AI Act 2026: Chatbot Disclosure Duties Explained
From 2 August 2026, Article 50 of the AI Act applies: users must be able to tell they are chatting with an AI, not a human. What it means for your website chat.
Conversation Analytics: Read and Improve Chats
Analyze chats systematically: spot common questions and knowledge gaps, measure popular products and conversion, and improve your assistant with real data.
Multilingual AI Assistant for Global Customers
A multilingual AI assistant detects each visitor's language and answers consistently from one knowledge base. Win international customers without extra effort.
Reduce Support Load With a 24/7 AI Assistant
A 24/7 AI assistant answers questions from your FAQ and knowledge base, gives order status, deflects routine and escalates with full context to your team.
Qualifying Leads via Chat Instead of Long Forms
Instead of scaring visitors off with forms, an AI chat assistant qualifies enquiries with follow-up questions and hands structured leads straight to your CRM.
Booking Appointments via Chat Assistant
Show open calendar slots, book appointments, confirm and secure them with reminders: how an AI chat assistant relieves the phone and the reception desk.
GDPR-Compliant AI Assistants: Hosting and Data Protection
What makes an AI chat assistant GDPR-compliant: hosting in Germany and the EU, a data-processing agreement, data sovereignty, a deletion concept and no sharing.
AI Assistant That Reads and Controls Your Tools
How an AI assistant uses function calling to read and control your calendar, CRM, inventory and ticketing: read and write with clear approvals, not rigid menus.