Product Cards Right in the Chat
In conversation, XICBOT shows real product cards with image, title, price, rating and a button that adds the product straight to the cart. A question turns into a fitting recommendation, a comparison or a bundle — your chat becomes a storefront.
24/7
advises and shows products
in seconds
matching card in chat
1 click
add to cart
GDPR
hosting in Germany
A classic product search forces visitors to click through filters, lists and categories until they find the right product — or give up first. XICBOT turns that around: whoever describes what they are looking for in the chat receives not a text answer with links, but real product cards directly in the conversation. Each card shows image, title, price, rating and availability and carries a button that moves the product straight into the cart. That turns a passing question into a concrete purchase impulse without the visitor having to leave the page. Product cards are the most visible building block of the shop assistant — where advice turns into a sale.
Product cards in the conversation
Six Ways to Show Products in the Chat
A product card is more than an image with a price. Depending on the visitor's question, XICBOT chooses the fitting presentation: a single recommendation, several suggestions side by side, a direct comparison, a bundle with accessories, complementary items or a sale card. All cards are built live from your catalog, so price, rating and availability always reflect the current state. Around 70 percent (Baymard Institute) of online carts are abandoned — the shorter the path from question to cart, the fewer purchase intentions are lost along the way.
Single Product Card
A concrete recommendation with image, title, price, rating and availability — plus a button to add the product straight to the cart.
Recommendation Row
Several matching products side by side, sorted by rating, price or popularity, so the visitor can compare quickly.
Direct Comparison
Two products contrasted in the chat: price, key features and rating side by side, for a clear purchase decision.
Bundle & Accessories
Main product plus matching accessories as a package — for example a device and cleaning supplies — for a higher average order value.
Customers Also Bought
Cross-selling from the catalog: complementary or frequently combined items, suggested to fit the current conversation.
Sale & Promo Card
Reduced items with visible savings and a matching voucher, so promotions appear exactly where interest exists.
Try XICBOT live
This is not a video or a recording — you are chatting with a real assistant trained on XICBOT. Ask a question or click an example to start.
This demo processes your input to reply — also via a provider outside the EU (standard contractual clauses). Please do not enter sensitive data. Click “Understood” to start the chat. Privacy
What Sits Inside Every Product Card
Every product card bundles exactly the information that matters for a purchase decision and leaves out everything that distracts. Instead of a long product page with menu, footer and advertising, the visitor sees only the essentials in the chat — compact, readable on mobile and with one clear action. Which details a card carries is aligned to your assortment, so the presentation fits the product and nothing important is missing.
- Product image and title so the offer is recognizable at a glance
- Price and, where present, promotional price with visible savings
- Rating and number of reviews for orientation
- Availability and delivery time read straight from the catalog
- Key features or variants such as size and color
- A button that adds the product to the cart or opens the product page
Product Cards on the Smartphone and in Many Languages
More than half of website visits come from mobile devices (Statcounter). That is exactly where product cards play to their strength: on a small screen, clicking through filters and lists is especially tedious, while a compact card in the chat leads to the cart with a single tap. XICBOT also recognizes the visitor's language and shows title, description and actions in that language, based on the same product data. So the storefront in the chat works for your entire audience, at home and internationally, without you having to maintain each card twice.
Short Paths Sell Better
Reading and Acting: What Sits Behind the Card
A product card is created in two steps. First XICBOT reads the relevant data from your shop catalog, then the assistant carries out real actions on request. Both run with clear approvals and can be handed over to a human at any time.
From Catalog to Card: XICBOT Reads Your Shop
XICBOT reads the relevant product data directly from your shop based on Shopware (Community Edition): title, image, price, variants, availability, delivery time, rating and promotional prices. Because the card is built live from the catalog, visitors never see outdated prices or sold-out items. How the assistant is trained on your content, price lists and documents is covered under shop assistant.
- Title, image, price and promo price from the catalog
- Variants, sizes and colors read live
- Availability, delivery time and rating always current
From Card to Cart: the Assistant Acts
One click on the card and XICBOT adds the product to the cart, changes the quantity, applies a voucher or promotion, shows shipping costs and delivery time and guides all the way to checkout. The assistant also makes the free-shipping threshold transparent. That turns the product card into the starting point of a complete purchase path — more on this under cart assistant.
- Add product to cart and adjust quantity
- Apply voucher and promotion, show shipping costs
- Guide to checkout and complete the purchase
| Item | Qty | Price |
|---|---|---|
| Barista Pro X | 1 | 649 € |
| Cleaning tabs (bundle) | 1 | 19 € |
How We Set Up the Product Cards
Product cards in the chat are not an off-the-shelf standard feature but are tailored to your shop, your assortment and your goals. The path there is manageable and begins with a free initial consultation and, on request, a demo with a test assistant for your own website.
Initial Consultation & Demo
In the free initial consultation we clarify which products should appear in the chat and which actions make sense — from the single recommendation to the bundle. On request you receive a free demo with a test assistant for your own website so you can experience the product cards live before you decide.
Pro plan · setup from 2,900 € net plus VAT
- Product cards with image, price, rating and add-to-cart button
- Recommendation, comparison, bundle and sale card
- Shop connection with Shopware CE, hosting in Germany
- Conversation analytics: which products are asked about and clicked
Product cards, cart in the chat and shop connection are part of the Pro plan (operation from 149 € per month net, setup from 2,900 € net). For tool and API control, custom actions and individual cases there is the Individual plan (setup from 4,900 € net, operation by scope). Every project begins with a free initial consultation and, on request, a free demo.
Product List as Text or Product Cards in the Chat?
The difference shows in everyday use. A plain text answer with links shifts the work to the visitor: search, click, switch to the product page, back to the chat. Product cards bring the decision to where the question arises.
| Criterion | Text answer with links | Product cards in the chat |
|---|---|---|
| Presentation | Plain text, visitor must switch pages | Card with image, price and rating in the chat |
| Path to purchase | Search, click, go to the product page | One click: add to cart |
| Advice | General hints without reference to the assortment | Recommendation, comparison and bundle fitting the question |
| Actions | None, only references | Voucher, quantity, shipping costs, checkout |
| Availability | Often outdated or not visible | Read live from the catalog |
Typical Flows in the Shop
The following journeys are anonymized and illustrative. They show how product cards in the chat take on concrete tasks in the shop — from comparing two favorites to matching accessories.
Product Cards in Action
Illustrative examples from typical project histories (project experience) — anonymized.
Concrete Results on Request