One Assistant That Advises, Sells, Books and Controls
XICBOT bundles fourteen coordinated functions into one AI chat assistant that truly knows your business: it reads your website and your shop, answers questions in seconds, shows products, fills the cart, books appointments, captures leads and controls your connected tools. Around the clock, multilingual and hosted in Germany.
24/7
available, even at night
in seconds
answer in the chat
40+
languages automatically
GDPR
hosting in Germany
Setup + operation · net plus VAT
- One-time setup plus monthly operation, clearly separated
- Three packages: Start, Pro and Individual
- Hosting in Germany, care and updates included
- Free initial consultation and demo on request
A model of one-time setup and monthly operation: the Start package from 990 € net setup, Pro from 2,900 € net setup and 149 € per month net operation, Individual from 4,900 € net setup. Every project begins with a free initial consultation and, on request, a free demo with a test assistant for your website.
A good chat assistant is more than a pop-up with a few canned answers. XICBOT bundles fourteen coordinated functions into a single assistant that truly knows your business. It reads your website and your shop, advises visitors in seconds, shows products with image and price, fills the cart, books appointments, captures qualified leads and, on request, controls your connected tools via defined actions. On this page you will find all functions organized by four tasks, each with its own detail page. Below we show the three packages Start, Pro and Individual and how a collaboration works.
Reads, Advises, Sells and Acts
Four Tasks, Fourteen Functions
Everything XICBOT does comes down to four tasks: it advises, it sells, it books and it controls. In the overview below, the fourteen functions are grouped exactly that way. You do not have to introduce them all at once. Many projects start with the website assistant and add selling, booking or tool control when it fits. Each function has its own detail page with concrete use cases. Which functions fit which industry is shown additionally on the industries page.
Fourteen Functions, Organized by Task
Choose a task to see which functions are behind it. Each function is bookable individually or as part of a package.
Website Assistant
Answers visitor questions from your website content, explains services and guides visitors to the right page. The entry point to any collaboration. More on the website assistant page.
Support Assistant
Round-the-clock answers from FAQ and knowledge base, status queries and escalation to a team member with full context. Noticeably reduces ticket volume. Details under support assistant.
Knowledge Base & Training
How the assistant is trained on your business: website, documents, PDFs, FAQ and price lists. Answers stay bound to your own sources. More under knowledge base.
Multilingual Assistant
Detects the visitor's language and answers consistently in many languages, the same content without extra effort. Details under multilingual assistant.
Shop Assistant
Product advice, availability, variants and order status for your shop based on Shopware Community Edition. Less support, more conversion. More under shop assistant.
Product Cards in the Chat
Product cards with image, title, price and add-to-cart button right in the chat, including recommendations, comparison and bundles. The chat becomes a showroom. Details under product cards.
Cart Assistant
Adds products to the cart, changes quantities, applies vouchers, shows shipping costs and leads to checkout. Also addresses cart abandoners. More under cart assistant.
Booking Assistant
Shows free slots from your calendar, books appointments, sends confirmations and reminders. Relieves phone and reception. Details under booking assistant.
Lead Assistant
Qualifies enquiries with targeted follow-up questions, pre-fills forms and hands structured leads to your inbox or CRM. A funnel instead of a form maze. More under lead assistant.
Conversation Analytics
Analyzes chats: frequent questions, knowledge gaps, popular products and which conversations lead to appointments and enquiries. A data basis for better closes. Details under conversation analytics.
Tool Control
Reads and controls connected systems such as calendar, CRM, inventory and ticketing via defined actions with permissions (function calling). More under tool control.
Custom Functions
Tailored actions, workflows, calculations and configurators to your needs. Almost any conceivable case can be modeled. Details under custom functions.
Integration & Embedding
Embedded with a short code snippet into any website, any CMS and any shop, first-party, performant and in your brand's design. More under integration.
Privacy & Hosting
GDPR-compliant with hosting in Germany, a data processing agreement, data sovereignty and a deletion concept, with European or self-hosted models on request. Details under privacy & hosting.
Reading and Acting Make the Difference
The decisive difference from a rigid menu chatbot lies in two abilities. First, XICBOT reads your real content: website and subpages, the shop catalog with products, prices and availability, opening hours, documents, the internal knowledge base and calendar availability. So it does not answer out of nowhere but bound to your own sources. Second, it acts: via defined actions with permissions it adds products to the cart, books appointments, captures leads, creates tickets and controls connected tools. When it cannot or should not decide something, it hands over to a human at any time, with full conversation context. An AI assistant can be wrong, which is why we bind it to your content, allow handover and evaluate conversations continuously.
Read and Actions, Cleanly Separated and Permitted
What the assistant reads and what it is allowed to do is up to you. Reading covers website, shop, opening hours, documents, calendar and order status. The actions range from a product in the cart through booking an appointment to handing over structured leads. Every writing action requires a permission, and sensitive topics such as complaints or legal questions deliberately go to a human.
- Reads only what you allow and answers from your sources
- Acts only through defined actions with permission
- Hands over to humans any time, with full context
The Three Packages at a Glance
Which functions you need depends on your goal. For a pure website assistant, the Start package is enough. Anyone who wants to sell in the shop chooses Pro with shop connection, product cards and cart in the chat. Anyone who wants to control their own tools or model special cases is right with the Individual package. The exact price depends on scope and is fixed bindingly after a free initial consultation. You will find a detailed comparison on the pricing page.
Start, Pro and Individual
All prices net plus VAT. A model of one-time setup and monthly operation. Every project begins with a free initial consultation and, on request, a free demo.
Start
Website assistant that reads your website and knowledge base.
- Reads website and knowledge base
- Answers questions and guides to pages
- Lead capture and handover to humans
- Multilingual, hosting in Germany
- Operation from 49 € per month net
Pro
Everything from Start plus shop connection and selling in the chat.
- All functions from Start
- Shop connection (Shopware CE), product cards
- Cart in the chat, vouchers
- Booking and lead functions
- Conversation analytics · operation from 149 € per month net
Individual
Tool and API control with your own actions and workflows.
- Tool and API control (function calling)
- Custom actions and workflows
- Your own cases and calculations
- European or self-hosted models on request
- Operation depending on scope
All prices net plus VAT. The model consists of a one-time setup plus monthly operation (hosting in Germany, care, updates, GDPR). You receive a binding quote after the free initial consultation, on request with a free demo for your website.
How the Rollout Works
Your own AI assistant does not have to be a big IT project. We guide you in four transparent steps from the first idea to ongoing operation. You keep control of scope, content and permissions at all times and, after the initial consultation, you know which package fits you.
Initial Consultation
Free and without obligation, we clarify what your assistant should be able to do, which systems are connected and which package fits. On request you receive a free demo with a test assistant for your website.
Typical Use Cases
The following examples are anonymized and illustrate typical starting points and paths. They show how the functions work together in practice. We are happy to discuss concrete results and references in a personal conversation.
How Projects Typically Unfold
Illustrative examples from typical project histories (project experience) — anonymized.
Concrete Results on Request