An AI Assistant for Trade Businesses
XICBOT builds an AI chat assistant that truly knows your business: it answers enquiries from your website content, takes quote and job requests, arranges appointments, routes emergencies to your on-call service and collects photos and documents, around the clock and in your customers' language.
24/7
available, even after hours
in seconds
first reply to enquiries
1 snippet
integration into your website
GDPR
hosting in Germany
Pro package · setup from 2,900 € net plus VAT
- Answers enquiries from your website content around the clock
- Arranges appointments, captures leads and collects photos and documents
- Routes emergencies to your on-call service and hands over to your team
- Hosting in Germany, GDPR-compliant, multilingual
For trade businesses the Pro package with booking and lead functions is usually the right fit. If you want a lean start, begin with Start (setup from 990 € net, operation from 49 € per month net): a website assistant with question answering and lead capture. Every project begins with a free initial consultation and, on request, a free demo with a test assistant for your own website.
In the trades, whoever is reachable first often wins. Someone who calls while you are on the roof, in the workshop or under the sink ends up on voicemail or moves on to the next business. This is exactly the gap a website assistant from XICBOT closes: it is available on your website around the clock, answers questions about your services and service area from your own content, takes quote and job requests in a structured way and hands them over as a clean lead to your inbox. It replaces neither a master craftsperson nor on-site advice, but ensures no enquiry is lost while you work.
A trades enquiry, cleanly captured in chat
These Tasks the Assistant Handles in the Trades
A trade business lives on jobs, not on admin. Yet a lot of time is lost to the same recurring questions, scheduling and chasing enquiries by phone. The assistant takes over exactly these repetitive steps on your website and passes them on to you in a structured way. It answers solely on the basis of your own content and hands over to a human as soon as things become personal, sensitive or urgent.
Quote & Job Requests
The assistant captures enquiries in a structured way: what needs doing, in which location, by when? It asks targeted follow-up questions and hands over a complete enquiry instead of a brief line in the contact form.
On-Call Service Routing
A burst pipe, a power failure, a heating breakdown in winter: for emergencies the assistant recognizes the urgency and routes directly to your on-call service, by call or callback request with the already captured issue.
Appointment Booking
It shows free time slots from your calendar, proposes an on-site appointment for measuring and advice, books it and sends a confirmation. This noticeably relieves your phone and your team.
Service & Area FAQ
Do you come to my town? Do you also do flat roofs? Roughly what does a service cost? The assistant answers questions about services, service area and process from your own website content.
Collect Photos & Documents
Photos of the damage, a floor plan, an old quote: the assistant asks specifically for photos and documents and attaches them to the enquiry, so you can assess the effort better in advance.
Handover to Your Team
The assistant does not replace a tradesperson. As soon as things get specific, personal or urgent, it hands over to you with the full conversation context, by email, ticket or straight to the phone.
Every Enquiry Becomes a Clean Case
Instead of a brief line in a form, you get a complete, pre-qualified enquiry: service, location, time frame, photos and contact details. The assistant files it in your inbox, proposes an on-site appointment via the booking assistant where needed and routes emergencies immediately. That way you no longer lose an enquiry because you were on the job site.
- Complete enquiry instead of follow-up calls
- Photos and documents already attached
- Emergencies routed to the on-call service at once
Why This Pays Off Especially in the Trades
Trade businesses face a double pressure: the order books are full, yet every missed enquiry is still a potential customer who goes to a competitor. More than half of website visits now come from mobile devices (Statcounter), often in the evening after hours, when no one in the business picks up the phone anymore. That is exactly when the assistant is reachable, takes the enquiry and ensures that the next morning you find a structured case instead of a missed number on the display.
- No more missed enquiry while you are on the job site
- Fewer phone interruptions for the same recurring questions
- Complete enquiries with location, service, time frame and photos
- Emergencies recognized and routed to the on-call service at once
- Appointments proposed and booked, without phone ping-pong
- Enquiries in your customers' language, multilingual too
The Assistant Only Knows Your Business
How the Assistant Gets Into Your Business
You do not need to program anything or learn new software. We set up the assistant for your business, integrate it into your existing website with a short code snippet and support its operation. You can see transparently what such an assistant costs on the packages and prices page.
Free Initial Consultation
We clarify which enquiries come in most often, which services and service areas you offer and how your on-call service is arranged. On request you receive a free demo with a test assistant for your own website.
Typical Uses in the Trades
From the roofer to the plumbing and heating business to the electrician and painter: the requirements are similar. It comes down to fast reachability, clean enquiries and arranged appointments. The following journeys are anonymized and illustrative and show how the assistant provides relief in everyday work.
How the Assistant Relieves Different Trades
Illustrative examples from typical project histories (project experience) — anonymized.
Concrete Results on Request