Can the AI make things up?

An AI assistant can err, that cannot be ruled out. That is why we bind its answers to your own content: it answers from your website, documents and knowledge base, instead of formulating freely into the blue. If a piece of information is not on file, it says so and points onward.

In addition, handover to a human and the ongoing conversation analytics provide safety: knowledge gaps and false assumptions become visible and can be closed specifically. This keeps the information traceably bound to your sources.