Can the chat be operated accessibly?
In plain language
The chat is designed to be used without barriers. You can use it with the keyboard alone. It works with screen readers. The focus is easy to see. You can make the text larger and choose more contrast. The accessibility statement openly says the level is only partly met. The page that hosts the chat is not in our hands.
Answer
The chat can be operated entirely by keyboard, works with screen readers, shows a visible focus and lets you enlarge the text size. It is oriented towards WCAG 2.2 level AA and fits the requirements of the European Accessibility Act.
Which checkpoints matter and what accessibility looks like in a chat window is described in the article accessible AI chat assistant.
Five assistive settings act on the entire interface: text size in three steps, high contrast, underlined links, reduced motion and increased text spacing. They persist across a page change and are in place before the page is painted. In the window the transcript is marked up as a running log, and messages appear in their own notice area that a screen reader picks up without being asked.
The accessibility statement is a self-declaration and states the level openly as partially conformant. Testing was done with our own measurements of structure, contrast and tap targets and with the keyboard; a review by an external body and a test with affected users are outstanding. The limits are named as well: text size, contrast and focus order of the surrounding page are not in our hands, and content from your knowledge base is reproduced without being checked for accessibility.
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