Setup and integration

Setup and integration

• Does it work with my CMS or my Shopware shop?

  Yes. Because the integration runs via a short snippet, first-party via your domain on request, the assistant is largely independent of the system in use and works with common… Read the full answer: Does it work with my CMS or my Shopware shop?
• Can the chat be operated accessibly?

  The chat can be operated entirely by keyboard, works with screen readers, shows a visible focus and lets you enlarge the text size. It is oriented towards WCAG 2.2 level AA… Read the full answer: Can the chat be operated accessibly?
• How do I keep the content up to date?

  The knowledge base can be updated easily. If services, prices or opening hours change, the corresponding source is adjusted, and the assistant answers with the new… Read the full answer: How do I keep the content up to date?
• How long does the setup take?

  That depends on the scope. A website assistant that answers questions and captures leads is, in our experience, ready to go faster than a solution with shop connection, cart… Read the full answer: How long does the setup take?
• How is the assistant integrated into my website?

  Integration is done via a short code snippet that fits common websites, CMS and shops. It consists of exactly one script line with the public key of your assistant; colour… Read the full answer: How is the assistant integrated into my website?
• How is the assistant trained?

  The assistant learns from your own sources: website and subpages, documents and PDFs, data sheets, a list of frequent questions and price lists. From this material the… Read the full answer: How is the assistant trained?