Does the assistant replace my staff?

No. The assistant does not replace people, it relieves them. It answers the recurring questions, qualifies enquiries and takes on routine tasks, so your team can focus on the cases that truly need personal attention.

For sensitive or complex topics, the support assistant hands over to a human at any time, with the full conversation context. Qualified enquiries arrive as a structured lead in your inbox, so your staff can pick up seamlessly.