What is XICBOT?

XICBOT builds individually trained AI chat assistants that live on your website or in your shop. The assistant knows your specific business: services, products, prices, opening hours, FAQ and documents. It answers questions around the clock in the visitor's language.

Unlike a rigid menu script, the assistant reads your content and carries out real actions. The services overview gives you a first idea of all functions; whether and how an assistant suits your plans is something we clarify factually in the initial consultation.

Beneath the surface lies your own material in three levels: source, document, passage. Texts are split into passages of 800 characters with 120 characters of overlap, uploaded files more coarsely so that context is preserved. Searching happens on two paths at once, over the words of the question and over a feature profile of the passage; both result lists are merged before the model formulates an answer at all.

On your page there is a window with its own origin: it does not read the surrounding page, only commands cross the boundary, and the storage of the visited page holds three entries with an expiry but not a single message, plus, only for a form on another page, a handoff in session storage that is valid for two minutes and disappears on first read. The language models run over a single gateway of our own, not over changing outside accounts. Which functions emerge from this is shown in the services overview; what of it is measured rather than claimed is stated under measurements.