Which websites and industries is XICBOT suitable for?

An XICBOT assistant suits websites that are meant to answer questions, advise or sell, from the service provider through the practice to the online shop. It is oriented to the specific tasks of your industry and takes on exactly the cases that occur most often with you.

Which tasks those are in your field is shown by the industries overview. For retailers, for example, the assistant for online shops is the right entry point, because it combines product advice with a cart in the chat and, once your inventory system is connected in the Custom package, also gives the order status.

For nine fields there is a dedicated page, among them trades, practices and law firms. Each describes which questions recur there, which actions are worthwhile and at which point the assistant is better off handing over to a human.

Technically the industry makes little difference, because the integration runs via a single script line and the assistant draws its information from your knowledge base. The difference lies in the actions: a shop needs catalog and cart, a practice rather appointments, a service provider the qualification of enquiries. Which of these your package covers is stated on the pricing page.