Blog
Articles on assistants, knowledge bases, law and operations.
In plain language
This page lists all articles from our blog. The newest articles come first. They are about assistants on a website. They also cover knowledge, law and running an assistant. You can pick a topic. Then you only see the articles on that topic. Click an article to read the full text.
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- articles
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Conversation Analytics: Read and Improve Chats
Conversation analytics for AI chat: spot common questions, knowledge gaps and buying signals and improve your assistant step by step. With a starter checklist.
Customer service & analytics14 min read
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Easing SaaS Support and Onboarding with an AI Chat
An in-product AI assistant answers onboarding questions from your docs, catches recurring support cases and hands complex cases to your team with context.
Industries13 min read
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Sorting Client Enquiries: AI Chat for Law Firms
AI assistant for law and tax firms: capture client inquiries, sort the area of law and the matter, initiate appointments, no legal advice. How to set it up.
Industries12 min read
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Multilingual AI Assistant for Global Customers
A multilingual AI assistant detects the language of each enquiry and answers from one knowledge base. Reach customers abroad without duplicate upkeep.
AI assistants & automation12 min read
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Clarifying Dealership Vehicle Enquiries via AI Chat
AI assistant for car dealers: answer vehicle questions around the clock, pre-qualify by model and budget and arrange test drives. How to get started.
Industries13 min read
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Pre-Qualifying Property Leads With AI Chat
AI assistant for agents and property managers: answer property questions, pre-qualify leads by budget and arrange viewings. How to get started.
Industries12 min read
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Reduce Support Load With a 24/7 AI Assistant
A 24/7 AI assistant answers from FAQ and knowledge base, gives order status once your inventory system is connected and hands over to your team with context.
Customer service & analytics12 min read
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Enquiries Around the Clock: AI Chat for Trades
Take quote, emergency and appointment enquiries after hours too, capture job details in structured form and arrange the callback. How to set up the assistant.
Industries13 min read
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How an AI Chat Relieves Practice Reception
How an AI chat assistant for medical, dental and therapy practices clears appointment, opening-hours and prescription questions and relieves reception.
Industries12 min read
Which enquiries should your assistant take on?
The articles show how assistants work in service, shops and advice. For your business we tell you personally which enquiries an assistant can take on and what stays with your team.