Functions
What are product cards in the chat?
Answer
Product cards appear directly in the conversation: with image, title, price, rating and an Add to cart button. Instead of just naming a link, the assistant shows the matching product and thereby turns the chat into a shop window.
Possible are single recommendations, a comparison of two products, bundles with accessories or a promotional card. What this looks like in detail is shown on the product cards in the chat page; the matching advice is provided by the shop assistant.