What is included in the Start package?

The Start package begins with a setup from 990 € net and operation from 49 € per month net, in each case plus VAT. Ongoing services are cancellable monthly, there is no minimum term. It includes a website assistant that reads website and knowledge base, answers questions, leads to matching pages, captures leads and is multilingual, with hosting in Germany.

This is the right entry point for companies that want to receive enquiries around the clock and relieve support. Further details and the comparison with the other packages are shown on the pricing page.

The scope stands as a number in the account: three seats, one assistant, ten knowledge sources, 200 documents and 4000 passages, plus a monthly budget for requests. Answers are bound to citations, which means every statement carries the number of the passage it comes from; if no sufficiently matching passage is found, the assistant says so instead of formulating. Conversations can be exported from the account.

It is equally clear what Start does not bring: the shop connection, product cards and cart in the chat, appointment and tool control as well as conversation analytics belong to the larger packages. Handover to your team and lead capture, by contrast, are included. A later switch changes only limits and unlocks, your knowledge base stays untouched.