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Frequent questions · Pricing and operation

What happens if my needs grow later?

In plain language

The packages build on each other. You can begin with Start and move to Pro later. Then shop, cart, appointments and the report are added, for example. For your own actions in your systems there is the Custom package. Your knowledge is kept when you switch. You do not need to create a new assistant. In the account you give your team roles with suitable rights.

More on pricing and plans

Answer

The plans build on each other. If you start as a website assistant on Start, you can later move to Pro and add shop connection, product cards, cart, appointments and conversation analytics; for your own actions inside your systems the Custom package comes on top.

The trained knowledge base is retained, so no second assistant is created. What a move means in your case is something we clarify in the free initial consultation.

A switch changes two things: the limits in the account and the unlocked functions. Three seats, one assistant, ten knowledge sources, 200 documents and 4000 passages become ten seats, five assistants, 50 knowledge sources, 2000 documents and 40000 passages in Pro. Your sources, documents and passages remain in place; no second body of content arises that would have to be maintained.

With growth usually come more people involved. The account knows four roles with a fixed order, named in the interface as Read, Edit, Administration and Owner: Read changes nothing, Edit maintains assistants, knowledge and conversations, Administration manages team, deletion periods and keys, and the agreement, data export and account deletion remain with the Owner. Whoever invites cannot assign a higher role than they hold themselves. The account status is checked on every request, not only at sign-in. What a switch costs is on the pricing page; ongoing services are cancellable monthly, there is no minimum term.

Which plan suits you?

The pricing page sets the plans and what each includes side by side.

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