An AI chat assistant captures first enquiries around the clock, pre-qualifies need and budget and forwards only the genuinely fitting requests to your team.
Show open calendar slots, book appointments, confirm and secure them with reminders: how an AI chat assistant relieves the phone and the reception desk.
An AI chat assistant in your online shop answers questions on products, shipping and returns instantly, advises in dialogue and guides more visitors to checkout.
Guided selling in chat: the AI assistant asks about needs, narrows the range and recommends the right item. Fewer abandonments and fewer returns.
What makes an AI chat assistant GDPR-compliant: hosting in Germany and the EU, a data-processing agreement, data sovereignty, a deletion concept and no sharing.
The path to your own AI chat assistant in six phases: briefing, content, training, testing, go-live and fine-tuning. What businesses should prepare.
Contact form, staffed live chat or AI assistant: cost, response time, availability and scalability compared, plus the best combination for your website.
How an AI assistant uses function calling to read and control your calendar, CRM, inventory and ticketing: read and write with clear approvals, not rigid menus.
Where the chat widget belongs, how big it should be on mobile and when to engage proactively without annoying visitors: placement, timing and starter messages.