Pricing and Operation
- What does XICBOT cost? The model consists of a one-off setup, that is, the individual training and integration, and a monthly operation that covers hosting in Germany, care, updates and data protection. There are three packages: Start, Pro and Individual. Which package suits you depends on scope and functions. An overview with all the services of the packages is on the pricing page; all prices are net plus VAT.
- What is included in the Start package? The Start package begins with a setup from 990 € net and operation from 49 € per month net, in each case plus VAT. It includes a website assistant that reads website and knowledge base, answers questions, leads to matching pages, captures leads and is multilingual, with hosting in Germany. This is the right entry point for companies that want to receive enquiries around the clock and relieve support. Further details and the comparison with the other packages are shown on the pricing page.
- What does the Pro package offer? The Pro package begins with a setup from 2,900 € net and operation from 149 € per month net, in each case plus VAT. It contains everything from Start and adds the shop connection with Shopware in the Community Edition, product cards, the cart in the chat as well as appointment and lead functions. In addition comes the conversation analytics, with which you evaluate frequent questions, knowledge gaps and popular products. The package suits retailers and providers who want to turn advice into measurable sales and contacts; the shop assistant handles the product advice.
- When do I need the Individual package? The Individual package begins with a setup from 4,900 € net, and operation is based on scope, in each case plus VAT. It is intended for companies that go beyond standard functions: tool and API control, tailored actions and workflows as well as custom cases. On request, we use European or self-hosted language models here. Which custom functions make sense depends on your systems and processes and is coordinated specifically in the project.
- What is included in the monthly operation? The monthly operation covers everything that keeps the assistant reliable in the long term: hosting in Germany, ongoing operation, care, updates and compliance with data protection requirements. This keeps the assistant up to date and secure without you having to deal with technical details. The data protection basis behind this is described on the privacy and hosting page. Which operation belongs to your package and how it adapts as scope grows can be found on the pricing page; all prices net plus VAT.