When do I need the Custom package?
In plain language
The Custom package is for companies that need more than the standard features. The assistant can then carry out its own actions in your systems. These include, for example, calendar, stock control or customer records. A step that changes something only runs after it is confirmed in the chat. On request you also choose the language model. We agree with you in the project what makes sense. What it costs is on the pricing page.
Answer
The Custom package begins with a setup from 4,900 € net, and operation is based on scope, in each case plus VAT. Ongoing services are cancellable monthly, there is no minimum term. It is intended for companies that go beyond standard functions: tool and API control, tailored actions and workflows as well as custom cases.
European or self-hosted language models are possible as a separate project by arrangement; they are not included in standard operation. Which custom functions make sense depends on your systems and processes and is coordinated specifically in the project.
The limits of this package stand as numbers in the account: 50 seats, 25 assistants, 250 knowledge sources, 20000 documents and 400000 passages, plus its own monthly budget. These are not guide values but limits that reject on reaching them and name the reason. On request you also choose the language model in this package.
In practice, individual mostly means tools. Seventeen shapes are selectable, seven of them built in and ten connectors to outside systems, sorted by inventory management, calendar, catalog, customer management and ticket system. A writing call only runs after confirmation in the window, an answer carries at most five calls, and every call to an outside system checks the target, aborts after eight seconds and accepts at most 64 KiB. What can be built with this is shown on the custom functions and tool control pages.
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