Does it work with my CMS or my Shopware shop?
In plain language
Yes, in most cases. You add a short line of code to your page. This works with the common systems for websites. Your design stays untouched. For shops there is a link to Shopware. Then the assistant knows your products, prices and stock. We check in advance what works in your case.
Answer
Yes. Because the integration runs via a short snippet, first-party via your domain on request, the assistant is largely independent of the system in use and works with common CMS. For retail, we connect Shopware in the Community Edition, so the assistant can evaluate catalog, prices and availability.
On this basis, the shop assistant delivers product advice and, through a connection to your inventory system in the Custom package, also order status, while the integration describes the technical embedding. What is possible in your specific setup is something we clarify in advance.
The integration is one script line that fetches a loader. On your page the loader opens a shielded area, draws the trigger there and only after your page has fully loaded attaches the frame in which the conversation runs. It pushes no stylesheet into your page and makes no network call itself. Your theme therefore stays untouched, whichever system runs underneath.
Five attributes on the snippet override the server setting: colour, side, vertical position, language and the consent gate. Without JavaScript nothing appears, there is no substitute path for it, and exactly one window runs per page. What has to be done in your system for this is described on the integration and embedding page.
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Automated assistant