Setup and Integration
How do I keep the content up to date?
Answer
The knowledge base can be updated easily. If services, prices or opening hours change, the corresponding source is adjusted, and the assistant answers with the new information. Catalog data from the shop can be kept up to date automatically.
Which content should be maintained is shown by the conversation analytics: it makes visible which questions are asked frequently and where answers are missing. This lets you improve assistant and website based on data, instead of on hunches.