Does the assistant need a large website?
In plain language
No, you do not need a large website. The assistant works with what is already there. A small site with your services, prices and contact details is enough to start. If something is missing, we add documents or common questions. Small firms benefit too, because the assistant takes questions at night as well. If it finds no answer to a question, you see this in the report. Then you add the missing word.
Answer
No. The assistant works with the content that exists. Even a manageable website with services, prices and contact details is enough as a basis. If something is missing, we specifically extend the knowledge base with documents, PDFs or a list of frequent questions.
Smaller providers in particular benefit, because the website assistant receives enquiries around the clock, even when no one is on the phone. The size of the website determines how much the assistant can do, rather than whether it is worthwhile.
How much material is needed can be read off the source types: free text, uploaded file, website and a collection of question and answer. A website source is read by a dedicated fetcher that takes at most 25 pages per run, respects robots.txt and follows only links within the same domain. For a small site that usually fits into a single run; anyone with more pages spreads them across several sources.
The limit lies less in size than in coverage: the search runs on full text and on a feature vector over character sequences, not over meaning. If a question shares no word with the matching passage, it stays below the threshold, even when the answer is on file. Exactly these cases are recorded as a knowledge gap; from the Pro package conversation analytics collects them, so you can add the missing term.
Ask it yourself, Assistant of this website
Automated assistant